Suscríbete a nuestro boletín para recibir ofertas exclusivas, novedades y actualizaciones de Magenx Commerce.
Last updated: 16 October 2026
Company information and legal disclosures for the Magenx Commerce online store.
Information pursuant to Section 5 of the German Digital Services Act (DDG), the EU Digital Services Act (DSA) and other applicable laws.
Represented by: [Name of managing director(s)]
| Phone | +49 157 123456789 (Mon–Fri 9:00–18:00, Sat 10:00–14:00 CET) |
| support@magenx.cloud | |
| Contact form | Contact us |
For questions about an order, returns or your account, the quickest way to reach us is through My Account > Support or our contact form.
| Commercial register | Handelsregister, Amtsgericht Hamburg |
| Registration number | [HRB ...] |
| VAT ID (Section 27a UStG) | [DE ...] |
Responsible for editorial content pursuant to Section 18(2) of the German Interstate Media Treaty (MStV):
We always aim to resolve any complaint directly and amicably. Please contact our customer service first; most issues can be solved quickly.
We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board (Section 36 of the German Consumer Dispute Resolution Act, VSBG).
Single point of contact: authorities, the European Commission and the European Board for Digital Services can contact us electronically at support@magenx.cloud. Users can reach us at the same address. Communication is possible in English and German.
Notice and action: if you believe that content in our store – for example a product review, image or product listing – is illegal, please notify us at support@magenx.cloud with the subject "Content report". To help us act quickly, please include:
We will confirm receipt, review your report diligently and objectively, and inform you of our decision and the available means of redress.
Safety information, warnings and instructions for our products are shown on the product pages and in the documentation supplied with each product. For every product we sell, the name and contact details of the manufacturer and, where the manufacturer is established outside the EU, of the responsible person in the EU are available on request and, where applicable, on the product page or packaging, in accordance with the EU General Product Safety Regulation (EU) 2023/988.
Old electrical and electronic devices must not be disposed of with household waste. The crossed-out wheeled bin symbol on a device indicates this. As an owner, you are required to dispose of old devices separately, for example at municipal collection points. Before handing in devices, remove batteries and lamps that can be removed without damaging the device, and delete any personal data stored on them; you are responsible for doing so.
As a distributor of electrical and electronic equipment, we are obliged to take back old devices free of charge in accordance with the German Electrical and Electronic Equipment Act (ElektroG):
Please contact our customer service to arrange a free return. WEEE registration number: [DE ...]
Batteries and rechargeable batteries must not be disposed of with household waste. You are legally obliged to return used batteries, which you can do free of charge at municipal collection points, in retail stores or by returning them to us. The crossed-out bin symbol means the battery must not be disposed of with household waste; the chemical symbols Pb, Cd or Hg below it indicate that the battery contains more than 0.004% lead, 0.002% cadmium or 0.0005% mercury.
We participate in a dual system for the collection and recycling of sales packaging and are registered in the LUCID packaging register of the Central Agency Packaging Register (ZSVR). LUCID registration number: [DE ...]
Please dispose of packaging according to your local separation rules so that it can be recycled.
We create the content of our store with great care. However, we cannot guarantee that it is always accurate, complete and up to date. As a service provider we are responsible for our own content under general law. We are not obliged to monitor third-party information transmitted or stored, or to investigate circumstances indicating illegal activity. Obligations to remove or block the use of information under general law remain unaffected. Liability in this respect is only possible from the time we become aware of a specific infringement; once we do, we will remove such content immediately.
Our store contains links to external websites over whose content we have no control. The respective provider or operator is always responsible for the content of linked pages. Linked pages were checked for possible legal violations at the time of linking, and no illegal content was apparent. Permanent monitoring of linked pages is not reasonable without concrete evidence of an infringement. If we become aware of any infringement, we will remove such links immediately.
The content and works created by us in this store are subject to copyright law. Reproduction, editing, distribution and any kind of use outside the limits of copyright law require the prior written consent of Magenx Commerce. Downloads and copies of this site are permitted only for private, non-commercial use.
Where content was not created by us, the copyrights of third parties are respected and marked as such. All brand names, product names and logos mentioned in our store are trademarks or registered trademarks of their respective owners and are used for identification purposes only. If you nevertheless become aware of a copyright infringement, please let us know and we will remove the content immediately.
Product images are provided by the respective manufacturers or created by Magenx Commerce. Other images are used under licence from their respective rights holders.